Travel Tips

Bintan Resorts may be less than an hour's of catamaran ride away from Singapore, but it's worlds apart in terms of what we have to offer. The resort-destination spreads across the northern shores of Bintan and faces the South China Sea, and comprises a good range of beach resorts and hotels to suit the budgets and needs of all holiday-makers. View VISA INFORMATION>>>>

How to get there
From Singapore
There is a regular ferry service operated by Bintan Resorts Ferries that plies between Tanah Merah Ferry Terminal in Singapore and Bandar Bentan Telani Ferry Terminal in Bintan. The journey takes about 55 minutes. Please remember to check in at least an hour before the ferry departs.

From Indonesia
There are regular speedboat services plying between Telaga Punggur Ferry Terminal in Batam and Bandar Bentan Telani Ferry Terminal Bintan. The journey takes approximately 45 minutes. Special chartered boat arrangements can be made between Nongsa Ferry Terminal (Batam) and Bandar Bentan Telani Ferry Terminal (Bintan) as well. View FERRY SCHEDULE>>>>

Weather
The dry calm season from late March to early November is characterized by clear sunny days and calm pristine waters. While from late November to early March is generally the windier season with passing showers, although one can still get good sun throughtout the day.

Time Zone
In relation to Jakarta, Bintan is in the same time zone as Jakarta, +7 hours to the
Greenwich Mean Time (GMT). In relation to Singapore, Bintan is 1 hour behind Singapore time.

Voltage Requirements
220 volts AC

Language
Bahasa Indonesia is the national language and simple English is widely used

Currency
The main currency used in Indonesia is the Rupiah (Rp); however the Singapore Dollar (S$) is widely accepted at the resorts and Pasar Oleh Oleh. Most hotels accept Visa, MasterCard and American Express credit card payments. Should you be heading down south to the greater Bintan for some sightseeing and shopping, it is advisable to have ready notes and coins in Indonesian Rupiah (Rp).

Tipping
Tipping is not a necessity in Bintan, but it is acceptable to leave a small tip especially when good service has been rendered. There may be a 20% service and government charge on your bill in hotels and restaurants. You need not tip beyond the service charge.

Dress code
Daytime temperatures are generally high in this tropical region, which allows for plenty of unforgettable fun in the sun. Humidity levels are also high, so loose cotton and natural fibres are highly recommended.

Things to Bring
Don’t forget to take along your sunblocks, sunglasses, caps, and insect repellant.

Postal Services
The Resorts' hotels can arrange to send mail. Guest may purchase local postal stamps from the hotel, and the hotel staff will send the mail from a local post office. Guest may also purchase Singapore stamps, whereby the mail will be arranged to be posted from Singapore.

Potable Water
World Health Organization Standards potable water is available at all hotels within Bintan Resorts. It is safe to drink the water straight from the taps in Bintan Resorts!

Environmental Control
Liquid waste is managed by sewerage treatment plants. Solid waste is collected daily from the resorts and disposed off in our own sanitary land-fill site.

Telecommunications
Bintan Resorts has modern telecommunication facilities, including IDD, facsimile/data lines and card-operated payphones. Local calls can be made with phone cards.

Medical Care
Medical needs are catered for by a clinic, with doctors on call 24 hours throughout the day, and supported by a highly efficient emergency evacuation system.